Nortel Communications Systems

Integrated Communications Systems (ICS)

Compact ICS Up to 24 users

Modular ICS Up to 224 users Can be configured for networking over multiple sites with centralized voicemail.

A popular answer to reliable and efficient integrated communication for growing businesses, the Nortel Norstar Compact and Modular ICS offer configurations from single-location with 4 lines and 8 extensions to more sophisticated, multi-location applications with hundreds of ports.

Business Benefits:

• Adaptable design cost-effectively expands along with your business.
• High desktop bandwidth for computer telephony integration with no additional wiring.
• Ability to integrate productivity-boosting applications for call distribution, billable activity tracking, and report generation.
• One of the lowest failure rates in the industry ensures uninterrupted workflow.
• Combine with BCM (Business Communications Manager) for comprehensive business management.

Features:

• Customizable voicemail, automated attendant, telephone and computer telephony integration (CTI) support.
• Conveniences such as speed dial, caller ID, and three-way calling.
• Integrated Automated Attendant .
• Calling Line Identification (CLID).
• Direct Inward System Access (DISA) for remote dial-in.
• Call center with enhanced capabilities.
• Single- and multi-cell mobility.
• Auto Daylight Savings Time.
• Paging.
• Music on Hold.
• Automatic Set Relocation.
• Toll Restriction.

A global leader in multimedia and business-critical applications, Nortel sets the standard for communication speed and performance in more than 150 countries.

Business Communications Manager (BCM)

Simplify your network infrastructure and reduce costs with the award-winning voice/data solution that is scalable from 3 to more than 200 workstations. The secure, reliable browser-based management with automatic failure detection makes Nortel's BCM a natural for small- to medium-sized companies, helping you run your business while streamlining costs.

BCM 50 3 to 20 users; scalable to more than 40 4 to 44 digital stations 32 IP stations 10 voicemail ports

BCM 200 20 to 30 users 16 to 48 digital stations 90 IP stations 32 voicemail ports ideal for small- to medium-sized single-location businesses

BCM 400 30 to 200 users 32 to 192 digital stations 90 IP stations 32 voicemail ports ideal for small- to medium-sized businesses with multiple locations

Business Benefits:

• Browser-based management speeds mastery of features, simplifies network administration, and eases application integration.
• Distribution of features to workstations through IP connectivity over your LAN optimizes network bandwidth and cuts costs.
• Redundancy options auto-detect failures, ensuring continual service.
• The most complete telephony features available for small- to medium-sized businesses helps you increase productivity and level the competitive playing field.

BCM 50, 200, and 400 Features:

• IP/digital mobility (available in North America only).
• Voice messaging.
• Cordless mobility.
• Intelligent Contact Center (with Multimedia Call Center).
• IP music on hold.
• VPN tunnels.
• Ad Hoc Conferencing.
• SIP Trunk Support.
• Unified Messaging.

Additional Features with BCM 200 and 400:

• Interactive Voice Response.
• VOIP capabilities.
• Centralized voice mail and management.
• Simple software upgrades.
• Wireless solutions.