Additional Products

Enhance your image and maximize your communications capabilities with these excellent products. Tell us what you need to do; we'll integrate and install, then train your staff to use them to their best potential.

Music/Message on Hold Devices

Need Music/Message on Hold? We offer devices from Premier Technologies, the manufacturer that commands more than 50% of its marketplace due to its product's unbeatable quality.

Business Benefits:

• Project a professional image to your customers.
• Increase your advertising reach by informing callers about your products and services.
• Reduce hang-ups by assuring your customers their call is active.

	ADL 3100 Features: Customizable 2- to 48-minute message with easy, verbally-prompted set-up. Crystal-clear sound from the highest-quality tape drive in the industry that is comparable to high-end stereo equipment. Tone control provides a wide range of sound. Fast loading and replay for zero silence in customer experience. Flash memory secures message integrity in case of power failure.
	USB 1100 Features: Play over 1,000 MP3 audio files stored on a removable USB Flash drive. Easy e-mail delivery and "drag-and-drop" loading of files without the need for special software. Automatic reboot after power failure. Customizable volume and tone.
	The Total Sound Experience We're an authorized agent/vendor for Muzak, L.L.C., the pioneer and global leader in integrated music, voice, and sound designed specifically for businesses. If you still think of Muzak as "elevator" music, you're in for a pleasant surprise. With a broad range of choices from rock to pop, and country to electronica, no wonder Muzak serves over 350,000 clients, and over 100 million people experience Muzak every day. With the help of Muzak's cutting-edge content and quality, we'll help you design the on-hold and in-store voice and music that's just right for your business.

Indoor/Outdoor Paging and Speaker Systems
The most popular choice in its industry among Fortune 500 companies, Valcom is the largest provider of telephone integrated paging systems in the world.
Business Benefits:

• Save time connecting mobile employees to customer calls.
• Quickly disseminate up-to-the-minute information.
• Create a peaceful and professional atmosphere with customized music.

	Indoor/Outdoor Paging Horns Features: Built-in volume control to conform to any space. High impact ABS housing. Wall or electrical box mount with omni-directional base. Operates on -24 VDC power supply.
	Indoor Overhead Ceiling Speakers Features: 8-inch semi-gloss white enamel, ceiling flush mount with sturdy steel grille. Excellent voice and music reproduction with built-in volume control for wide sound distribution. Electrically, acoustically matched components.

Audio Conference Phones
Audio Conferencing Unit reliably connects your far-flung conference rooms and offices, bringing everyone together "in one room."

Business Benefits:

• Keep phone lines free for customer calls during large group meetings.
• Create a virtual roundtable that will help move business forward faster and more efficiently than is possible in smaller groups or over email.
• Save time and money relocating employees to one site for meetings.

Nortel Norstar Digital Audio Conferencing Unit A global leader in multimedia and business-critical applications, Nortel sets the standard for communication speed and performance in more than 150 countries. Features: Full-duplex technology and keypad to access all of the conferencing features, such as speed dial, redial, and external line access. 360-Degree Voice Coverage. Plugs into any Nortel telephone jack. Access to Norstar and BCM Features. Toggle between calls. Accidental disconnect protection.

Polycom Analog Soundstations With phones for every business communication need from desktop to conference room, Polycom has been the worldwide conference phone market leader since 1992. Available Features: Wireless capabilities. SIP (Session Initiation Protocol) for multimedia or Internet telephony calls. High fidelity voice clarity. Plugs into any analog jack.

Nortel Norstar Stainless Doorphone
The Norstar Stainless Doorphone is perfect for home businesses or companies in which security may be an issue. Visitors press a Call Button, which activates a designated phone and allows a two-way conversation.
Business Benefits

• Increase security by speaking with visitors before admitting them to your property.
• Ensure a response to visitors arriving at gates that may be remote and beyond hearing distance.

Features:

• Clear sound quality.
• Waterproof stainless steel or brass faceplates.
• Optional softkey Door Opening Controller (DOC).
• Accommodate up to four Doorphones on a Norstar system.

Station Message Detail Recorder (Nortel Norstar SMDR6)
The Station Message Detail Recording Device Version 6 (SMDR6) monitors and records Norstar system call activity.

Business Benefits: Access a record of ingoing and outgoing calls in case of business disputes. Monitor employee phone use. Compile call statistics to examine sales strategies.

Features:

• Call-by-call service reporting for PRI (Primary Rate Interface) lines.
• DNIS (Dialed Number Identification Service) reporting.
• Automatic Number Identification (ANI).
• CLASS-based calling line identification.

Teleseries Call Accounting Software

Since 1987, Cintech has provided scalable, easy-to-use sales support software solutions. Over 15,000 customers depend on Cintech to help track telephone activity and costs, even amid the complexity of increased call volumes, data traffic, and the number of long-distance carriers.

Business Benefits:

• Manage communication costs by analyzing telephone use.
• Decrease or eliminate phone abuse.
• Enhance decision-making based on easy-to-understand graphical reports.

Features:

• Track and restrict calls based on call types.
• Program speed dialing by account code.
• Informative account code detail and summary reports that can be screen-viewed, printed, or emailed.
• Customized prompting options.
• Entry of multiple account codes on a single call.

MCK Remote and Switch Extenders

Citel Technologies is a global provider of VoIP solutions designed to enable migration of business telephone systems from the traditional voice network to an IP-based data network, while utilizing existing handsets and wiring infrastructure.

Business Benefits:

• Increase your communications efficiency while maintaining your budget.
• Extend state-of-the-art functionality to remote branch offices.
• Enhance your company's image to customers.

EXTender 7000 for Branch Offices

An integrated networking product that delivers local calling capabilities, access to local trunk lines, and full functionality of a central site telephone system to remote offices.

EXTender 6000 for Branch Offices

A multi-user customer premises equipment (CPE) delivering PBX/KTS functionality to branch offices or call centers over circuit- and packet-based networks.

EXTender 4000

A single-user customer premises equipment (CPE) providing full access to PBX/KTS features and functionality to remote users using DSL connections on managed IP networks. 

EXTender 3000

A single-user customer premises equipment (CPE) that provides remote users full access to PBX/KTS features and functionality over ISDN lines.

EXTender 1000+

A single-user customer premises equipment (CPE) that provides remote users full access to PBX/KTS features and functionality over Analog lines (POTS).

Module EXTender for Fiber

A multi-user customer premises equipment (CPE) designed to extend Norstar-hosted features over multi-mode fiber connections.

Overall Features:

• Access to local calling as well as all telephony features such as auto-attendant, conference, transfer, etc.
• Efficient network bandwidth usage.
• Centralized and remote management tools for flexible administration.

Nortel PBX (Private Branch Exchange) VoIP Gateway

The Norstar VoIP Gateway networking solution enables the deployment of voice applications over the data infrastructure, allowing customers to cost-effectively migrate to the VoIP environment.

Business Benefits:

• Send voice and fax traffic between your business locations with no toll charges, saving money in comparison with using a public telephone network.
• Enable 4-digit dialing between employees in various locations.
• Simplify telephone management.
• Offer a single point of contact for ordering, service, and support.

Features:

• Private Network Dialing.
• Caller ID between Norstar-to-Norstar users.
• Browser-based OAM.
• Call screening.